SpecialtyCare maintains a comprehensive compliance program to help protect our business partners and to support our belief that providers should be good stewards of the business side of health care. To prevent incurring damages, penalties, criminal sanctions, and/or administrative remedies, physicians and hospitals must comply with all applicable federal and state laws, including:
They must also ensure any allied partners are compliant with applicable laws governing the services they provide. If not, the actions (or possibly inactions) of those partners could create compliance issues for their organization.
At SpecialtyCare, adhering to applicable laws and helping protect our clients from the risk of compliance violations is simply part of our standard process. It’s integral to who we are and how we operate. Maintaining compliance is a key component of our overall service model and reinforces our ability to provide our partners and patients with the best possible clinical and financial outcomes.
We maintain a comprehensive compliance program that helps limit exposure for our partners by:
SpecialtyCare also maintains a compliance committee, comprised of leaders from key functional areas, to assist with:
Accredited and certified by The Joint Commission – evidence of our commitment to a higher standard of service and care.
Members of the public and the SpecialtyCare team may contact The Joint Commission’s Office of Quality Monitoring to report any concerns about the quality and safety of patient care by calling 800.994.6610 or emailing [email protected].
In addition to our compliance program, SpecialtyCare and persons in our ownership structure are not in a position to make or directly influence referrals or generate business for us or client facilities. We understand the complexities associated with specific healthcare laws, including the Anti-Kickback Statute and Stark Law, and the restrictions those laws place on the relationships and transactions between an allied partner and customer facilities. We also adhere to practices that restrict providing certain items of value to customer facilities or related surgeons due to the risk of implicating all parties under applicable laws (e.g., inappropriate gifts or provision of free services or equipment in exchange for the referral of services that are reimbursed by third parties).
It is vital that we keep SpecialtyCare and our customers in compliance with applicable federal and state statutes and regulations to reduce the risk of fraud, waste, and abuse allegations. Ultimately, our compliance program results in better outcomes through the conscientious delivery of healthcare, and it helps minimize the financial risks and reputational damage that can be caused by non-compliant service providers.
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SpecialtyCare is committed to delivering superior clinical outcomes through quality care, compliance, safety, innovation, and a diverse culture that fosters respect and dignity for all our teammates and customers.
SpecialtyCare supports a cultural framework that includes principles of ethics and integrity embedded into our environmental, social, and governance (ESG) plans that support the communities where we live and work.
Our Associates consumed over 6,600 hours of training on ESG-related courses in 2022.