SpecialtyCare is the market leader in perfusion and intraoperative neuromonitoring, and the industry’s choice for autotransfusion, sterile processing consulting, surgical assist, and minimally invasive surgical support. Doctors and hospitals should always have the best possible means to ensure the most positive patient outcomes, while simultaneously maintaining their own financial health and success. To help our customers achieve this, we are committed to delivering exceptional care outcomes, patient safety, and financial results in more than 1,200 hospitals and health systems, supporting 13,500 physicians during 500,000+ procedures annually. With over 1,800 clinicians providing the highest possible quality care, we have a national presence that gives our medical team access to extensive, unmatched clinical data for conducting research to identify trends, determine benchmarks, create new and better practices, and innovation that advances patient care.
SpecialtyCare holds a Health Care Staffing Certification and an Ambulatory Health Care Accreditation from The Joint Commission and we have our own surgical neurophysiologists training program that is registered with the Department of Labor as an apprenticeship and recognized by ABRET as a pathway towards certification. This training program includes a fully equipped operating room for training our clinicians. We develop expertise beyond required certifications so that your surgical team can be certain they have the best partner for clinical excellence.
Our mission is to impact positively the lives of more patients and practitioners by providing evidence-based, data-driven care that decreases both complications and costs. Our vision is to deliver superior health care that improves patient outcomes, exceeds surgeon expectations, and inspires our staff.
Honor our commitments.
We will always do the right thing for our patients, surgeons, and associates. We honor the trust they have placed in us and are accountable for our actions.
Value others with our actions.
We are passionate about creating an environment that supports our teams in making a difference in healthcare. We invest in our collective success, both personally and professionally.
Work together to make us better.
We can always accomplish more together than separately and should look for every opportunity to collaborate with our customers and colleagues.
Constant vigilance drives continuous improvement with each case, each surgeon interaction, and each business relationship. We don’t ask for excellence, we simply strive for it. Learning from past experience helps us improve a little bit every day.
Our leadership works as an integrated member of your team, dedicated to helping you build an operating room of excellence and positive outcomes. We believe better is always possible.
At SpecialtyCare, we never lose sight that our top priority is to the people that trust us to care for them – our patients and their families. We challenge the status quo and thrive in pursuing opportunities to advance what’s possible in the operating room. We want our customers to feel at ease, confident, and certain about our capabilities. We want to connect with them as members of the same team, working toward the same common goals. We are physicians, audiologists, perfusionists, neurophysiologists, and clinical specialists. We are trainers, recruiters, analysts, and scheduling assistants. We all have family and friends, and we want them to receive the best possible care when they need it. We want that for our patients as well. We are 1,800 strong. We are SpecialtyCare.
Our people are awesome. Whether fresh out of college or veterans in the industry, we hire incredible, passionate people who want to make a difference in healthcare. People who put the patient first. People who strive for excellence and take full advantage of our training programs to improve their techniques. And people who add not only expertise to our partner OR teams, but a friendly, reliable face. We believe these attributes define us and our approach to our patients and customers. These qualities help us position our customers for success in the short and long term.
We continue to grow and we need driven, compassionate people to grow with us. We are the most experienced provider of outsourced clinical services in the industry, participating in over 500,000 surgeries each year in 46 states, the District of Columbia, and Puerto Rico. SpecialtyCare serves more than 1,200 hospitals and supports more than 13,500 surgeons. With a large pool of talent, we have the unique opportunity to offer a healthy work-life balance to our employees in a profession that comes with unpredictable schedules and emergency calls. We pride ourselves in hiring the best. If you are ready to make a difference in healthcare and share our values and commitment to innovation in the operating room, please reach out to us today.
There are few places where quality is more vital than in an operating room. When lives are on the line, surgeons need to be surrounded by the best – an outstanding surgical team, top-of-the-line equipment, and processes that ensure their OR is running as smoothly and as efficiently as possible. SpecialtyCare is committed to delivering this and more by designing systems that evaluate and improve the quality, safety, and effectiveness of clinical services. We are proud to be accredited and certified by The Joint Commission, which validates our commitment to a higher standard of service and care.
The SpecialtyCare Clinical Quality Indicator Program provides every customer with confidential quality reports on a regular basis to support their quality and process improvement initiatives. Clinical quality measures are collected and compared to benchmarks to identify best practices and highlight improved outcomes. We also use our proprietary and robust multi-institutional database, SCOPE, the SpecialtyCare Operative Procedural Registry™, to conduct research that drives improvement throughout the industry.
All of these performance metrics help our medical office, which offers both clinical and statistical expertise, to:
Accredited and certified by The Joint Commission – evidence of our commitment to a higher standard of service and care.
Members of the public and the SpecialtyCare team may contact The Joint Commission’s Office of Quality Monitoring to report any concerns about the quality and safety of patient care by calling 800.994.6610 or emailing [email protected]. SpecialtyCare associates may also use the internal Alertline at 800.481.6982 to file a concern.
As trendsetters in the healthcare industry and leading innovators in the OR, SpecialtyCare understands that continuous improvement doesn’t happen without continuous learning. To achieve the best possible outcomes for patients, it is vital that our leaders stay up-to-date and knowledgeable in the latest healthcare trends, techniques, and evidence-based practices. And it is to educate our clinicians and technicians so that they can utilize these best practices in the OR. We invest a significant amount of time and resources into the training of our associates because it just makes sense. We want them to confidently walk into any OR, integrate fully with any OR team, and feel fully prepared for the task at hand. Our people are the heart of everything we do, and they make us a trusted name in the industry for more than 1,200 hospitals. So why wouldn’t we want to invest in their career?
To provide a structured and robust training program, we developed and launched SpecialtyCare University in 2010. This education and training program is customized to each specific service line we offer. Formal training for our associates takes place at SpecialtyCare headquarters in Brentwood, TN and features:
In addition, webinars and virtual conferencing are regularly used to deliver lectures and demonstrations that keep our clinicians updated on the latest clinical practices, regulatory issues, and service techniques. Local training is also provided by clinically trained associates in the field. These clinicians are backed by SpecialtyCare University with the latest information and best practices in learning and development.
SpecialtyCare maintains a comprehensive compliance program to help protect our business partners and to support our belief that providers should be good stewards of the business side of health care. To prevent incurring damages, penalties, criminal sanctions, and/or administrative remedies, physicians and hospitals must comply with all applicable federal and state laws, including:
They must also ensure any allied partners are compliant with applicable laws governing the services they provide. If not, the actions (or possibly inactions) of those partners could create compliance issues for their organization.
At SpecialtyCare, adhering to applicable laws and helping protect our clients from the risk of compliance violations is simply part of our standard process. It’s integral to who we are and how we operate. Maintaining compliance is a key component of our overall service model and reinforces our ability to provide our partners and patients with the best possible clinical and financial outcomes.
We maintain a comprehensive compliance program that helps limit exposure for our partners by:
SpecialtyCare is committed to delivering superior clinical outcomes through quality care, compliance, safety, innovation, and a diverse culture that fosters respect and dignity for all our teammates and customers.
SpecialtyCare supports a cultural framework that includes principles of ethics and integrity embedded into our environmental, social, and governance (ESG) plans that support the communities where we live and work.