How can we as surgical neurophysiologists improve a patient’s experience and surgeon satisfaction? At SpecialtyCare, it is our responsibility to meet and interview the patient prior to surgery. We spend time reviewing information about the patient’s history, explain what neuromonitoring…
We sat down with Awilda Rivera, SpecialtyCare’s Manager of the Scheduling Department to learn about the critical role they play in supporting SpecialtyCare’s clinicians and the hospitals we work with, what adjustments have been made during this time, and how…
The biomed technicians of SpecialtyCare are maintaining their usual high standards, despite the challenges involved in the COVID-19 outbreak. Trained in equipment purchasing, installation, and maintenance, as well as disaster preparedness, both the perfusion techs and the intraoperative neuromonitoring (IONM)…
Time in the operating room has a significant effect on revenue and costs for hospitals. In fact, Rajeev Saxena, co-lead author of a recent study examining this issue, states, “OR scheduling is a $5 billion problem.” The study from the…
The OR Manager Conference is the premier executive-level event for OR directors and OR business managers concerned with management of the surgical suite, and is dedicated to providing industry solutions and leading best practices. With 1,400 executive OR professionals in attendance, the focus this year was to improve efficiency and affectivity with sessions on patient safety, infection control, OR flow, staff motivation, and leadership. All of these topics were discussed in keynotes, in sessions, in networking events, and in the exhibit hall in the context of preparing strong OR leaders for the unpredictable climate we’re currently experiencing in healthcare.
Data-driven, metric-based healthcare is required in today’s value-based environment and essential for sound decision-making. Without it, you’re simply guessing. Cost reductions and real increases in volume, efficiency, and ultimately revenue can be achieved when data and analytics are at your fingertips. That’s why we are excited to introduce SpecialtyCare OptimizeOR™, a user-friendly decision support and analytics system that helps OR managers improve productivity in perioperative performance. OptimizeOR software pulls your key performance measures into an easy-to-use online interface so that you can better manage resources for improved scheduling, staff allocation, and supply utilization. Optimized resource management makes space for increased case volume, minimizes inefficiency, reduces unnecessary spending, and drives patient and surgeon satisfaction.
Imagine you’re riding a bicycle that slips a chain. It’s a basic fix, but you have to stop pedaling to do it. When your sterile processing chain slips, you don’t get to stop, and it’s very difficult to fix the bike yourself while you’re still pedaling. Hospital administrators and managers focused on continuous improvement are increasing attention on their sterile processing departments to improve quality, efficiency, surgeon satisfaction, and patient care. An outside sterile processing consultant who has the expertise to conduct a useful assessment and create and implement strategic plans can quickly jump start a quality improvement program without disrupting the department’s regular activities. This is a significant advantage over an in-house approach to improvement. As a result, many leading hospitals are engaging expert consultants for help.
It’s hard to overstate the importance of trust and confidence in the operating room when so much is on the line. The surgeon needs to know that every member of the OR team is experienced and reliable. This is especially true of the surgical assistant, who serves as an extension of the physician before, during, and after the procedure. In addition to providing exceptional clinical skills, a valuable surgical assistant (SA) understands the surgeon’s preferences and enables a rhythm and a shorthand that promote successful patient outcomes and surgeon satisfaction.
Sometimes a few fundamental changes can breathe new life into an existing process and, as a result, enhance the performance of your surgeons and staff. Even if your routine is working relatively well, service line changes in your operating room can achieve improved results, such as higher levels of surgeon satisfaction and patient care quality, both of which can generate greater value for your organization and your patients. But any changes in and around the surgical suite need surgeon support to optimize success. Here are six guidelines to help engage surgeons as a first step toward project planning and improved performance.
Changes in reimbursement models are driving changes in operations, including data collection and reporting. Providers are being encouraged and incentivized to implement value-based care (VBC) that emphasizes cost savings and quality outcomes instead of the traditional fee-for-service (FFS) reimbursement model that pays according to the number of procedures performed. The idea is that when hospitals have financial incentives to be accountable for patient outcomes, then the comprehensive focus on quality will result in overall lower costs. Transitioning from FFS to VBC may be especially difficult for ORs with their high costs of procedures, but several strategies can help clear the path to progress.
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