It’s hard to overstate the importance of trust and confidence in the operating room when so much is on the line. The surgeon needs to know that every member of the OR team is experienced and reliable. This is especially true of the surgical assistant, who serves as an extension of the physician before, during, and after the procedure. In addition to providing exceptional clinical skills, a valuable surgical assistant (SA) understands the surgeon’s preferences and enables a rhythm and a shorthand that promote successful patient outcomes and surgeon satisfaction.
Those of us who work in healthcare understand the importance of structured processes and clear communication during a patient handoff. Discontinuity puts the patient at risk and increases the likelihood of medical errors. As an outsourced OR services provider, a handoff takes on another meaning for us at SpecialtyCare—the transfer of an entire service without interrupting hospital operations or compromising patient care.
It’s been said that “Everyone has a special talent, some are just flashier than others.” And so it is in healthcare. Behind every high-visibility physician and hands-on surgical team, there is a large group of people in back offices providing invaluable support. Everyone plays an important role—from human resources and training to accounting and scheduling. But today, as part of National Medical Staff Services Awareness Week, we proudly recognize our credentialing team at SpecialtyCare, and indeed in healthcare settings everywhere, for their contributions to quality patient care and safety.
Building a highly talented clinical workforce is imperative for providing the best possible patient outcomes. We know, however, that the most passionate and effective healthcare professionals offer much more than clinical competence and they look for value in their work that extends beyond excellence in clinical care. They look for the intangibles and meaningful connections that prompted them to choose healthcare as a profession in the first place. Our goal is to sustain a culture where our people can thrive and find satisfaction, both personally and professionally.
There’s good reason why I don’t roof my own house or fly my own plane. I rely on others for their specialized skills, experience, and economies of scale—knowledgeable people focused on specific activities that ensure quality and safety, keep costs in check, and know the codes and regulations that must be followed. Today, more than ever, we rely on specialization to get things done. Healthcare is no different. In fact, healthcare may be one of our best examples of an industry that can benefit significantly from specialized teams.